• Quotes 28.06.2009

    Zipcar stands out as one of the few companies willing to use plain language to communicate with its customers. Even in a list of rules, they explain their policies the way I’d expect one member to explain them to another:

    Can I park in a commercial zone during my reservation?

    Nope. Even if your Zipcar happens to be carrying commercial plates (as they do in some cities) you’ll still be a sweet target for those meter maids.

    Thus, when I see a very specific warning about a particular type of car, I have to believe it’s not there because a lawyer demanded it, but because it’s been a genuine source of confusion for members.  This one frightens me a little:

    Scion xD

    automatic transmission
    5-door—4 doors, 5 seatbelts

    The “D” in xD does NOT stand for Diesel. The xD takes regular unleaded fuel!

    Posted by Ben @ 7:35 am

  • One Response

    WP_Modern_Notepad
    • just pixels Says:

      Yex, the plain language of Zipcar. Like when they describe that car as “5-door—4 doors, 5 seatbelts”. How many doors is that again?

    Leave a Comment

    Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment.